Shipping Info

General Delivery Information

Free Shipping on orders over £50


Evri and Yodel deliveries will be made between 7am and 9pm
DPD deliveries will be made between 9am and 5pm (business) or 7am and 9pm (residential)

Please note, DPD is a next working day service. Place your order before 3pm for your order to be dispatched same day and delivered on the next working day (Monday-Friday). 

All delivery timelines are estimates not guarantees. Please always ensure to allow extra time for your orders to arrive.

 

Northern Ireland
Standard Shipping (2-3 working days): £6.95
Free Shipping (2-3 working days) on orders over £150

United States
Please visit our US website

Canada
Please visit our CA website

France
Please visit our French website

Germany
Please visit our German website

Rest of EU
Please visit our EU website

Belgium 
Please visit our BE website

🌏 All International orders placed before 2pm BST Mon-Fri will be dispatched the same day

Standard (3-8 working day) shipping options are available for the following countries: Hong Kong, Israel, Japan, Norway, Saudi Arabia, Switzerland, UAE

Shipping costs:
Express (1-3 working days): £15.95 
Standard (3-8 working days) £9.95
Spend £80+ for FREE standard shipping or £150 for FREE express shipping!


All other ROW Countries 🌎✈️
Express (3-6 working days): £15.95 or free over £150

Any applicable Import Duties and Taxes will be calculated at checkout for the following shipping destinations:

  • Israel
  • Japan
  • Switzerland
  • UAE
  • Saudi Arabia
  • Hong Kong

If you reside in a different region, import duties and taxes may be payable upon or prior to delivery of goods.

These duties & taxes are beyond our control as they are set by the Customs Authority of the destination country/location and depend on a number of factors, such as:

  • Country/location of origin of the purchased product
  • Local VAT rates
  • Local import taxes

 

It will be your responsibility to pay these charges if and when asked to by your local authorities.

Delivery to Ukraine, Russia and Belarus has been temporarily suspended until further notice, due to the unfolding events in the area. We are closely monitoring the situation and will do all we can to resume delivery into the country as soon as possible.

Due to difficulties with customs, we have had to cease shipping to Iran, North Korea, Syria, Cuba, China and The Crimea / Sevastopol region. We apologise for any inconvenience this may cause.

 

PLEASE NOTE

  • All orders made within UK Bank Holiday periods will be dispatched the following working day.
  • We are unable to ship orders to PO boxes or Armed Forces addresses.
  • Duties and taxes are levied by Customs in the destination country and the receiver is responsible for paying them. 
  • International customs offices will claim tax on parcels imported from the UK, which the recipient is responsible for paying. In most countries, we are able to add these charges to your order, but in some rare cases charges will be applied as your package arrives in customs, therefore London Lash are unable to advise what the fee may be.
  • If the recipient refuses the delivery, the refund for the order will be processed after the parcel will return to the sender. Delivery fees are not refundable in this case.
  • We are unable to ship liquid products to Singapore or Malaysia due to the local countries import restrictions



Contact Customer Service at info@londonlashpro.com for any delivery queries for for more information