Fact! Client’s lashes falling out isn’t always because the client has not followed the correct aftercare, It could also be because:
Click Here to read our top 5 insider secrets for the best pre-treatment routine and keep your clients returning.
2) YOU HAVE DRAGON’S BREATH!
Remember you are so close to your clients face, they don’t want to be smelling your coffee or cigarette breath for 2 hours! Always keep a pack of gum nearby and never ignore wearing a face mask!
3) YOU ARE TALKING TOO MUCH ABOUT YOURSELF AND YOUR PERSONAL PROBLEMS!
When your client finally gets some ME time and decide to treat herself with a a full set of lashes, she would expect eyelash extension treatment to be therapeutic and relaxing! If you see your client is in the "chatty mode", ask her about holidays and plans for a weekend rather than talking about yourself.
4) YOUR CLIENT IS UNCOMFORTABLE
It is so important your client is as comfortable as possible. Always remember to be gentle and don't lean or put to much pressure on your client's head. If you have to remove old extensions with tweezers be extra careful and never ever pinch your client skin with tweezers! The eye area is extremely sensitive that's why you need to pay a lot of attention to ensure the whole treatment is as pleasant as possible.
5) YOUR BEAUTY ROOM IS A MESS!
If your client walks into your salon and it looks rather untidy and messy or your house smells of soup then most likely you will not see her ever again.
Remember, you have only this first few minutes to make a good first impression!
6) YOUR TREATMENT IS TOO EXPENSIVE FOR THE QUALITY YOU PROVIDE
Setting prices for any treatment may be a little bit tricky, after all, you don't want to lower them too much because you will end up working for free. On the other hand, if you are just a beginner you can't charge too much. Start with small research in your area compare prices and quality of work of other lash artists and then adjust your prices accordingly.
7) YOU DON’T HAVE ANY INTEREST IN YOUR CLIENT
If you can't be bothered to even remember your client's name, then don't expect them to come back. From the moment your client enters your salon you need to give her 100% of your attention!
8) BAD STYLING
Remember that eyelash extensions should compliment your clients and make them feel beautiful, so if you choose wrong styling you may cause a lot of disappointment and put them off eyelash extension for a long time. Every client is different so you can't make the same set of lashes for each end every one of them.
Make sure you:
9) LASHES YOU’VE APPLIED ARE NOT COMFORTABLE TO WEAR! (Stickies!!)
ATTENTION! Stickies are very damaging to your client's natural lashes! Not only are they damaging, but they can also cause pain or discomfort for your client throughout the wear.
To avoid stickies:
For more in-depth information on stickies and how to avoid, read our blog post here!
10) YOU HAVE ZERO APPOINTMENTS AVAILABLE!
The last reason, may not be something you're doing as a lash technician, you just simply have no availability!
Read more about Top Business Tips here to help YOU become a successful lash technician!
I hope this helped some of you and we would love to hear your feedback! Leave us a comment and your tips and tricks below!
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