WE ARE HERE TO HELP
WE ARE HERE TO HELP
Our glues have a six month shelf life from manufacturing date and up to eight weeks once opened.We always recommend adding the date of when you opened it so you always remember when you opened it.
All our glues contain the same active ingredient. If a client has experienced a reaction, the likelihood is now they will always be allergic. You could try using Velvet Adhesive as this contains less of the active ingredient.
We would always recommend to store your glue in a cupboard out of direct sunlight. You could also store your glue in our airtight container. Some lash techs do store their glue in a box with rice, as rice absorbs any potential moisture in the air.
No, as the main bonding ingredient is cyanoacrylate which is present in all glues. Slower drying glues have less cyanoacrylate but may still cause irritation and allergic reaction. Our adhesive with the smallest cyanoacrylate percentage is Velvet.
Your room conditions may be affecting the polymerisation process of the adhesive. We would suggest trying to increase the humidity in the room for faster adhesive polymerisation. Alternatively, you can use Booster on the lash strip and on natural lashes to increase the speed of polymerisation.
Every glue should be shaken for at least 1 minute prior use for the ingredients to mix. Ensure you shake the glue each time you open it and refresh your glue drop.
Ensure your glue is not expired and that it was stored correctly in a cool, dark place, away from humidity and direct sunlight. Ensure that no residue glue in the nozzle has been pushed back into the glue bottle - this may ruin the rest of the glue. Wiping the nozzle with wet wipe will cause glue in the bottle becoming gloopy. Not closing the lid correctly straight after pouring out the drop of glue can cause the glue become gloopy. Glue that has been opened for longer than 8 weeks is prone to becoming gloopy.
Use a small piece of wax strip to wipe off the glue from the nozzle after every use. Keep the bottle in an upright position and squeeze the bottle gently to get glue residue out of the nozzle.
No, because if they develop an allergic reaction once they are more prone to develop it in the future.
All lashes are made from synthetic material so are completely cruelty free and hypoallergenic, they are soft and lovely to work with.
The mink lashes are made from the same synthetic material as the silk, meaning that they are hypoallergenic, hold their curl perfectly and last equally well!
The main difference is in the way the lashes are finished - the Mink lashes have a shinier appearance than the silk. The strip which the Mink come on is also a little bit less sticky, so some lash technicians prefer this for creating fans, depending on their favoured fanning method. For classic lashes, Mink and Silk are both well loved by lash artists and their clients alike.
The best lashes for you will depend a little bit on you preferences and the look you are hoping to achieve, but in quite general terms our best selling classics are: 0.12, 0.15 and 0.18
For Volume sets, our 0.05, 0.06 and 0.07 are well loved! Or if you're after those super fine lashes for mega volume looks we have 0.03 and 0.04.
Almost all lashes are available in Mixed and Single Lengths trays, so that you can either try out a bit of everything, or get all of the lengths you love best and use the most. We have a few different curls on offer, but the best sellers are C, CC and D curls across all ranges.
The heavier the lash used to create the fan could cause damage to the clients natural lash.We would suggest using lashes 0.07 or lower depending on the fan, whether it is 2D or 6D.
If you are creating 2D - 3D fans 0.07 would be ideal.
If you are creating 5D - 6D fans possibly use 0.03 thickness.
We also sell easy fanning lashes so the strips are mixed lengths, allowing you to create a more wispy effect for your client.
Add a little henna powder to a non-metallic container and mix with a few drops of water. Ensure all powder is incorporated and leave to stand while you prepare the skin.
VIP is a one-to-one course with student and trainer.Group courses can have a maximum of 8 students.
The LVL treatment just lifts the clients lashes. The lash filler treatment not only lifts the clients lashes but nourishes the lashes from the inside out. It also helps increase the lashes natural thickness by up to 24% after a minimum of three treatments.
We do have trainers who are bilingual but our courses are taught in English. For students who struggle with English, they can bring a translator but we would recommend this for VIP courses only.
- a qualification in single eyelash extensions
- a qualification in Russian Volume eyelash extensions
- a teaching qualification
- your own space for training
It is also preferable that you have at least attended an eyelash extensions competition (in person or online) and even better if you have placed!
If this is something which interests you, please visit the Become a Trainer page and fill out the application.
We have a trainer location finder on our website. Please click the link below and you will be able to enter your postcode to find a trainer close to your location.
We would need to know what training if any you have previously had. If you are a complete beginner, the foundation course would be the starting point in your lash career. The foundation course teaches our students, the classic lash application, so one single lash to one natural lash.
You could also complete the lash filler training without any prior lash experience.
Before undertaking the Russian Volume course, we would require students to have been certified for a minimum of three months in classic lash application.
International customs offices will claim tax on parcels imported from EU countries, which the recipient is responsible for paying. These charges depend on the individual package as it arrives in customs, therefore London Lash are unable to advise what the fee may be.
If you are placing an order from outside the EU, your order may be subject to customs and import duties. London Lash Pro has no control over these charges and we can't tell you what the cost would be, as customs policies and import duties vary widely from country to country. It might be a good idea to contact your local customs office for more information on the current charges.
We only have one shipping option available which is 1- 3 days estimated arrival. We don’t include weekends or holidays in the delivery estimate.
Yes, all London Lash Pro orders are shipped with a trackable service. You will receive your tracking number of your parcel with a shipping confirmation email.
If you need to make a return please email us at firstname.lastname@example.org
After the return is confirmed with us you can return the products to our warehouse. We would ask that you pop a note inside with the products with your name, address, order number and the reason you are returning them.
Our return address is:
Unit 5 Barrs Fold Close
Wingates Industrial Estate
Unfortunately we are only able to refund the item as shipping fees are not refundable in this case.
London Lash products are cruelty free and do not test products on animals.
This is something which is down to the individual salon/lash technician/client - but basically it’s a bit of a risk as in the event of an allergic reaction, the client wouldn’t be able to have any medicine to reduce this.
Unfortunately we do not have a physical shop you could visit, we are an online based company.
If you are interested in being a distributor for London Lash outside of the United Kingdom please click the link for more information: https://www.londonlashpro.com/pages/how-to-become-a-distributor-of-beauty-products
One (1) year unlimited unconditional warranty for manufacturer's defect, loss of functionality, parts, shipping, and service. After one year we will continue to warranty the product provided we have the parts to repair and/or replace.