4 Essential Team Building Skills to Drive Business Success!
As a small business owner you might be struggling with your first employees and it’s not surprising, as you don’t have any leadership/management experience just yet!
So here are our best 4 tips on how to build a strong team who’ll lead your business to success!
No matter what problems are coming through the door, stay positive and energetic. Positivity and a good mood will help to maintain the balance in the team and make your employees enjoying working in your business.
Set clear goals and expectations
Even though your relationships with staff may be great, they are still business relationships. Be honest and open about what do you expect from them. Don’t be shy to tell your staff about things that you’d like them to do (for example, sanitise their trolley every evening) and about things/behaviour/mistakes that’ll find unacceptable (bad hygiene, poor customer service, stealing clients etc). Be as specific and as clear as you can, it will minimise the potential problems in the future.
Look after your people
Remember, you are not achieving your business goals on your own, you are achieving them TOGETHER with your team. To build good relationships based on trust and support - listen to your staff, help them whenever they need your help and appreciate their hard work.
Think about your employees future development
Everyone wants to grow and develop in their career. If you want to be a great leader, you need to understand and accept that. Think of what is the next development step for each of your staff? New qualifications? Promotion for a senior therapist role? Maybe a trainer position? Help people to grow and develop within your business. If you don’t offer career opportunities - there is a high chance of your staff leaving you.
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