The Secrets of a Busy Lash Technician - Online Masterclass

Discover the secret to long - term success as a lash technician with London Lash owner and founder Hanna Putjato.

This 60-minute masterclass is broken down into bite-sized lessons under 10 minutes each, perfect for watching between clients or during a quiet moment in your day.

Designed for beginner and intermediate lash artists, this course focuses on the skills and habits that turn first time clients into loyal, returning clients. 

Please note: This training is focused on client retention - not getting new clients. If you're struggling to retain your clients, this course is for you! We believe that repeat bookings and client loyalty are the real foundation of a successful lash business. You'll learn how to improve every step of the customer journey so clients keep choosing you time and time again.

What You'll Learn:

• How to elevate your consultations and deliver exactly what your client wants
• How to make your lash extensions last longer through improved retention
• How to choose and apply the best lash mapping and styles for each individual client
• How to identify and prevent common issues such as stickies which stop clients coming back
• How to add those finishing touches which will turn first-time clients into lifelong clients

Whether you're looking to improve client loyalty, refine your technique, or grow your confidence behind the lash bed, this masterclass gives you the tools to elevate your service and build a stronger, more stable business. 

What You'll Learn

• The Secret to Client Retention – How to ensure clients keep coming back.
• Outstanding Customer Service Techniques – The little details that make a big difference.
• The Perfect Consultation – Understanding client expectations before you start lashing.
• Lash Retention & Styling Tips – Practical techniques for beautiful longer-lasting sets.
• The Impact of Stickies – Why they ruin your business and how to avoid them.
• Finishing Touches – The final steps that make your clients want to rebook.

Will I get a certificate?

Of course! At the end of the training, you’ll receive a digital certificate of attendance which you can showcase in your beauty room! 

How to Access and Complete Your Course

After completing your purchase, you will receive two emails. The first will confirm your order and include your invoice. The second, sent within a few minutes, will ask you to set up a password for your course account. Once your password is set, you can access your training anytime through the dedicated website or the Kajabi app. Don’t forget to mark each lesson as completed to track your progress and enjoy a smooth learning experience.