The Beginner’s Guide For Clients To Prepare For Their First Eyelash Extension Appointment

If you’re a Lash Technician looking to help your new clients prepare for their first eyelash extension appointment, you’ve come to the right place. Getting eyelash extensions for the first time is an exciting experience, but it can also be a bit daunting for those who are new to the process. Here’s a handy guide you can share with your clients so they can ensure their lash appointment goes smoothly and their eyelash extensions last as long as possible!

Lash client with a full set of eyelash extensions

Preparing For Their Lash Appointment


Start with a Clean Slate

Advise your clients to come to their lash appointment with a clean face. They should remove all makeup, especially around the eyes. Remind them to also steer clear of oil-based cleansers as they can leave a residue that might affect the lash adhesive.

Skip the Caffeine

Encourage your clients to avoid caffeine for a few hours before their lash appointment. Caffeine can make the eyes twitch, which makes it more challenging to apply the lash extensions precisely.

Wear Something Comfortable

Since lash appointments can take anywhere between 1.5 to 3 hours, suggest to your clients that they wear comfortable clothing. They’ll be lying down with their eyes closed for a while, so comfort is key.

Ditch the Eye Cream

On the day of their lash appointment, tell your clients to avoid applying eye cream or any oily products around their eyes. This helps ensure their lids and lashes are clean and ready for eyelash extensions.

Arrive Early

Encourage your clients to arrive a little early. This gives them time to relax, fill out any necessary paperwork, and ask last-minute questions without feeling rushed. It’s a great way to start their lash appointment without any stress.

Eyelash extension consultation

Aftercare Advice For Lash Extensions

Congratulations to your clients on their stunning new lashes! Now, it’s time to ensure they last. Here’s how they can keep them looking fabulous for as long as possible:


1. Avoid Water for 24 Hours

To allow the adhesive enough time to set properly (if you aren’t using a lash sealant like Superbonder!) clients should avoid getting their lash extensions wet for the first 24 hours. This includes steam from showers and saunas too!

2. Be Gentle

Remind them to treat their lashes with care. They should avoid rubbing their eyes and be gentle when cleansing their face. As well as using a soft, oil-free lash shampoo and cleansing lash brush to wash their lashes daily to keep them squeaky clean.

3. Daily Lash Brushing

Provide your clients with a lash brush at the end of their appointment and advise them to brush their lashes daily, as this will help to keep their eyelash extensions looking neat and tangle-free.

Lash Tech brushing lash extensions with an eyelash brush

4. Avoid Oil-Based Products

Oil-based makeup, makeup removers and skincare products can weaken the lash glue bonds between the eyelash extensions and natural lashes. So encourage your clients to use oil-free products to maintain the strength of their lash bonds for amazing retention.

5. Sleep on Their Back

If possible, suggest that they sleep on their back to avoid pressing their lashes against their pillow, which can cause premature shedding.

6. Say No to Mascara

One of the perks of lash extensions is that there’s no need for mascara! But if they really insist on using it, then recommend an eyelash extension-friendly mascara like InLei® Frida Mascara and advise them to apply it sparingly.

7. Schedule Regular Infills

To keep their lashes looking full and fresh, clients should book regular infill appointments every 2-3 weeks to replace any lash extensions that have naturally shed and maintain their lush look.

Eyelash extension infill with under eye patches and lash tape

By sharing these preparation and aftercare tips with your clients, you’re setting them up for a fantastic first experience with their eyelash extensions. They’ll not only enjoy the process more but also get the most out of their beautiful new lashes. Happy lashing!